Copyright & DMCA Policy

At Shopjoylum, we are committed to respecting and protecting the rights of creators, artists, and brand owners. We expect all visitors and users of shopjoylum.com (“Website”) to uphold the same standards. In accordance with the Digital Millennium Copyright Act (DMCA), we promptly review all valid copyright infringement notices and take appropriate action, including restricting or removing content that violates intellectual property rights.

How to Submit a DMCA Notice
If you believe your copyrighted work has been used, displayed, or distributed on our Website without permission, please send a formal DMCA Notice that includes:

• A clear description of the copyrighted work involved

• The exact URL or specific location of the allegedly infringing content

• Your full name, physical address, phone number, and email

• A statement confirming your good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law

• A declaration made under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the copyright owner

• Your physical or electronic signature

Send your DMCA Notice to:
DMCA Agent
SHOPJOYLUM LLC
Address: 2601 17th Ave, San Francisco, CA 94116, United States
Email: dmca@shopjoylum.com

Counter-Notification Instructions
If you believe your content was mistakenly removed or disabled, you may file a counter-notification including:

• Your full name, address, phone number, and email

• The URL or specific location of the content that was removed

• A statement, under penalty of perjury, stating that the material was removed due to mistake or misidentification

• Your consent to the jurisdiction of the federal courts in your district (or in the state of California if you reside outside the U.S.)

• Your physical or electronic signature

Once a valid counter-notification is received, SHOPJOYLUM LLC may restore the content unless the original complainant initiates legal proceedings within 10–14 business days.

Electronic Communications Consent
By using shopjoylum.com, creating an account, or making a purchase, you agree to receive electronic communications from Shopjoylum. These communications may include:

• Order confirmations and shipping updates

• Account or security notifications

• Customer support responses

• Marketing or promotional messages (if you opt in)

You acknowledge that these electronic communications satisfy any legal requirement for written notice.
To stop receiving promotional emails, you may unsubscribe at any time using the “Unsubscribe” link in our emails or by contacting us at support@shopjoylum.com.