Cookie & Tracking Policy

Last Updated: December 8, 2025

1. Introduction & Scope

This Cookie & Tracking Policy explains how Shopjoylum (“Shopjoylum,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit or interact with our website, https://shopjoylum.com (the “Website”). It should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information more generally.

This policy applies to all visitors and customers who access our Website from the United States, Canada, and international locations. It is designed to reflect applicable privacy laws and guidance, including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act / California Privacy Rights Act (“CCPA/CPRA”), and widely accepted best practices for ecommerce transparency and consent management.

2. What Are Cookies & Tracking Technologies?

Cookies are small text files that are placed on your device (such as a computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, to improve user experience, and to provide information to website owners about how their sites are used.

In addition to cookies, we and our third-party partners may use other technologies such as:

• Pixels or web beacons: Small images or code snippets used to track user activity, measure campaign performance, or understand engagement with content.
• Local storage and session storage: Technologies that store data in your browser to support site functionality or remember your preferences.
• Device identifiers and tags: Technical identifiers used for analytics, fraud prevention, and advertising purposes.

3. Who Is Responsible for Cookies on This Website?

Store Name: Shopjoylum
Legal Business Name: Shopjoylum
Business Address: 9220 Dorrington Place, Arleta, CA 91331, United States
Support Email: support@shopjoylum.com
Website: https://shopjoylum.com

Our Website is built on the WooCommerce platform and integrates third-party tools such as GA4 (Google Analytics 4), Meta Pixel, and Klaviyo. These platforms may set their own cookies and tracking technologies, acting as independent or joint controllers of data according to their respective privacy policies.

4. Types of Cookies We Use

We classify cookies and similar technologies used on our Website into several categories to help you understand their purpose:

Strictly Necessary Cookies

These cookies are essential for the functioning of the Website and cannot be switched off in our systems. They are usually set only in response to actions you take that amount to a request for services, such as:

• Remembering items in your shopping cart and enabling checkout.
• Managing secure sign-in or account sessions.
• Providing page navigation, load balancing, and core site security.

You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly if they are disabled.

Performance & Analytics Cookies

Performance and analytics cookies help us understand how visitors use the Website, so we can measure performance and improve our services. These cookies may collect information about:

• Which pages are visited most often, and how users move around the Website.
• The type of device and browser used, as well as general location (e.g., city or region, based on IP).
• Errors encountered, loading times, and other technical performance metrics.

We use Google Analytics 4 (GA4) for this purpose. GA4 may collect information in pseudonymized form and generate reports to help us analyze overall usage patterns. To learn more about how Google processes data, you can review Google’s privacy resources and, where available, use opt-out tools offered by Google.

Functional Cookies

Functional cookies enable enhanced features and personalization to improve your shopping experience. These cookies are not strictly necessary for the Website to operate, but they provide important convenience and usability enhancements, such as:

• Remembering your preferences, such as language, region, or currency.
• Storing login information or keeping you signed in between visits (if account features are available).
• Saving shipping or checkout preferences to streamline future purchases.
• Maintaining consistency in how pages are displayed based on your previous settings.
• Supporting optional features, such as wishlist systems, recently viewed items, or product comparison tools.

These cookies may be set directly by Shopjoylum or by third-party service providers whose features we use on the Website (such as WooCommerce functionality modules, personalization tools, or UX-enhancing plugins). If you choose to disable functional cookies through your browser settings, certain parts of the Website may not work as intended, and your experience may feel less personalized.

Advertising & Targeting Cookies

Advertising and targeting cookies are used by us and our trusted partners to deliver more relevant advertisements, measure the effectiveness of campaigns, and understand how users interact with marketing content. These cookies may:

• Track your browsing activity across our Website and, in some cases, other sites or apps.
• Build an anonymized or pseudonymized profile of your interests to show relevant ads.
• Limit how often you see the same ad and measure campaign performance.

We use tools such as the Meta Pixel and Klaviyo to support advertising, remarketing, and email personalization. The use of these cookies is typically subject to your consent, depending on your location and applicable law.

5. First-Party vs. Third-Party Cookies

Cookies on our Website may be set either by Shopjoylum (first-party cookies) or by third-party providers (third-party cookies).

• First-party cookies: Placed and controlled by Shopjoylum or our Website platform (WooCommerce) to enable core site functionality, preferences, and security.
• Third-party cookies: Placed and controlled by third parties such as analytics providers, advertising networks, social media platforms, and marketing tools (e.g., GA4, Meta, Klavio). These third parties may collect and use data according to their own privacy policies.

We do not control how third parties’ cookies operate, and their use is governed by the provider’s own terms and privacy policies. Where required by law, we will seek your consent before placing certain third-party cookies.

6. How We Use Cookies & Tracking Data

We use cookies and similar technologies for the following purposes:

• To enable secure and reliable operation of the Website and checkout process.
• To remember your cart contents, preferences, and login status (where applicable).
• To analyze Website usage, performance, and trends in order to improve user experience.
• To personalize content, recommendations, and email communications.
• To support advertising, remarketing, and measurement of marketing campaigns.
• To detect and prevent fraud, abuse, and security incidents.

In some cases, the information collected through cookies is aggregated or pseudonymized, meaning it cannot directly identify you without additional information. In other cases, especially where cookies are linked to an account or a specific transaction, the data may be considered personal information under applicable law and treated accordingly.

7. Legal Bases & Consent (GDPR / EEA Users)

For users located in the European Union / European Economic Area (EU/EEA), we rely on different legal bases for using cookies and similar technologies:

• Strictly necessary cookies: Processed based on our legitimate interest and/or the necessity to perform a contract (for example, to provide a functioning ecommerce checkout and secure sessions).
• Analytics, functional, and advertising cookies: Generally used based on your consent, which we obtain through a cookie banner, preferences tool, or similar mechanism. You may withdraw your consent at any time.

When you first visit the Website, you may see a cookie banner or notice that explains how we use cookies and asks for your consent where required. Your cookie choices will be stored so that we can honor your preferences on subsequent visits, subject to cookie expiration or changes to our cookie practices.

8. Cookie Preferences & How to Manage Them

You have several options for managing cookies and tracking technologies used on our Website:

On-Site Cookie Tools (Where Available)

If our Website offers a cookie banner or preference center, you can use it to accept or decline non-essential cookies such as analytics and advertising cookies. Your settings can usually be updated at any time by revisiting the cookie banner or preferences link (when implemented).

Browser Settings

Most web browsers allow you to manage cookies through their settings. Options typically include:

• Blocking all cookies or only third-party cookies.
• Deleting cookies when you close your browser.
• Receiving alerts before cookies are stored.

Please note that blocking or deleting cookies may negatively affect your experience on our Website and could prevent certain features from working correctly, such as keeping items in your cart or staying logged in.

Opt-Out Options for Analytics & Advertising

You may also have the option to opt out of certain analytics and advertising-related processing via:

• Platform-specific settings (for example, ad preferences on Meta/Facebook or Google).
• Industry opt-out tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA), where available in your region.
• Opt-out browser add-ons or plug-ins provided by some analytics services.

These tools generally rely on cookies to store your preferences, so if you delete cookies, you may need to reapply your opt-out choices.

“Do Not Track” Signals

Some browsers include a “Do Not Track” (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. There is currently no universally agreed-upon standard for handling DNT signals, and our Website may not respond to all such signals. We will continue to monitor industry and regulatory developments in this area.

9. Cookies as Personal Information & “Sale” / Sharing of Data

Under some privacy laws (for example, CCPA/CPRA in California), certain information collected by cookies and tracking technologies may be considered “personal information” or “personal data.” Some forms of behavior-based advertising or cross-context profiling could, in some circumstances, be interpreted as the “sale” or “sharing” of personal information.

Shopjoylum does not sell your personal information for monetary compensation. If our use of cookies and advertising technologies is ever interpreted as a “sale” or “sharing” under applicable law, we will update our notices and provide any required opt-out mechanisms, such as “Do Not Sell or Share My Personal Information” links or equivalent tools.

10. Retention of Cookie & Tracking Data

Cookies remain on your device for different lengths of time depending on whether they are:

• Session cookies: Temporary cookies that expire when you close your browser.
• Persistent cookies: Remain on your device for a predefined period or until you delete them via your browser settings.

We and our third-party partners define specific retention periods based on the purpose of each cookie. Where cookies collect personal information, we align retention with our broader data retention practices described in our Privacy Policy, and we retain such data only as long as reasonably necessary for the purposes for which it was collected or as required by law.

11. International Data Transfers

Because Shopjoylum is based in the United States and uses global service providers (such as GA4, Meta, and Klaviyo), data collected through cookies and tracking technologies may be transferred to and processed in countries outside your own. These countries may have different data protection laws than those in your jurisdiction.

Where required by law, we take steps designed to ensure that appropriate safeguards are in place for such transfers, including contractual protections and data minimization, and we rely on legal mechanisms recognized under applicable data protection laws.

12. Children’s Privacy & Cookies

Our Website and services are not intended for children under the age of 16, and we do not knowingly use cookies to target or profile children. If we become aware that we have collected personal information from a child under 16 through cookies or other means, we will take reasonable steps to delete that information as soon as practicable. If you believe a child has interacted with our Website in a way that provided personal information, please contact us at the details below.

13. Your Rights Related to Cookies & Tracking Technologies

Depending on your location, you may have rights under data protection laws that relate to the data collected through cookies and similar technologies. These may include the right to:

• Request access to personal data associated with cookies where such data can be linked to you.
• Request correction or deletion of personal data that is inaccurate, incomplete, or no longer necessary.
• Object to or restrict certain types of processing, including analytics or advertising based on legitimate interests.
• Withdraw consent where processing is based on your consent (for example, for certain analytics or advertising cookies).

To exercise your rights or to obtain more information, you may contact us using the details provided in the Contact Information section below. We may ask for additional information to verify your identity before responding to your request.

14. Updates to This Cookie & Tracking Policy

We may update this Cookie & Tracking Policy from time to time to reflect changes in our use of cookies and tracking technologies, legal requirements, or technical developments. When we make material changes, we will post the updated policy on this page and revise the “Last Updated” date at the top. In certain cases, and where required by law, we may also provide additional notice (for example, through a banner or email).

Your continued use of the Website after any changes become effective signifies your acceptance of the updated Cookie & Tracking Policy. If you do not agree with the changes, you should adjust your cookie preferences and discontinue using the Website.

15. Contact Information

If you have any questions, concerns, or requests regarding this Cookie & Tracking Policy or our use of cookies and tracking technologies, you may contact us at:

Shopjoylum
9220 Dorrington Place,
Arleta, CA 91331,
United States

Email: support@shopjoylum.com

Website: https://shopjoylum.com