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Return to shopAbout Us
About Shopjoylum
Everyday essentials, designed to make life feel brighter.
Shopjoylum is an online store dedicated to bringing you well-made, reliable products that blend comfort, function,
and a touch of joy. We believe shopping should feel simple, clear, and genuinely customer-focused.
Serving U.S., Canada & international customers
Quality-focused · Customer-first · Transparent policies
Contact & Business Info
Store Name: Shopjoylum
Legal Name: Shopjoylum
Legal Name: Shopjoylum
Address:
9220 Dorrington Place
Arleta, CA 91331
United States
9220 Dorrington Place
Arleta, CA 91331
United States
Email:
support@shopjoylum.com
support@shopjoylum.com
We’re always happy to help with questions about orders, products, or policies.
Who We Are
Shopjoylum is built on the belief that everyday essentials should feel joyful, reliable, and thoughtfully crafted.
Our team is committed to choosing quality products, presenting clear information, and offering respectful support at every step.
Thank you for being part of our story.
Our Story
Shopjoylum was founded with a simple mission: make online shopping joyful again. We aim to remove the uncertainty
and confusion often found in ecommerce by offering clear information, fair policies, and approachable service.
From our base in Arleta, California, we serve customers throughout the United States, Canada, and selected
international regions. Every product we list has been chosen intentionally for its purpose and value.
As we continue to grow, our commitment to clarity, trust, and respectful communication remains unchanged.
What We Stand For
Quality You Can Trust
We partner with dependable manufacturers who match our expectations for durability and everyday usefulness.
Customer-First Service
Our support team is dedicated to providing clear, kind, and prompt assistance whenever you need it.
Honest, Transparent Policies
Our policies are written to be understandable and fair — no hidden terms, no confusing wording.
Secure & Reliable Shopping
We use trusted payment processors and industry-standard safeguards for your protection.
Our Commitment to You
Every order matters to us. We strive to provide a consistent, dependable experience with realistic expectations and
clear communication.
- Clear, honest product descriptions
- Realistic delivery expectations
- Fair, policy-guided resolutions
- Continuous improvement driven by your feedback
When you shop with us, you support a dedicated small team that truly appreciates your trust.
How We Work
- Curate: We select practical, reliable products from trusted partners.
- Present clearly: We prioritize honest descriptions and realistic expectations.
- Process & ship: Orders are handled efficiently through experienced logistics providers.
- Support: Our team helps with tracking, returns, questions, or any concerns.
Trust & Policies
For complete transparency, our policies explain how we handle orders, shipping, returns, privacy, and more.
Get in Touch
Have questions about a product, an order, or a policy? Our team is here to help.
Email:
support@shopjoylum.com
We respond as quickly as possible during regular support hours.