At Shopjoylum, we provide a range of secure and reliable payment methods, including Visa, Mastercard, and PayPal. Please be aware that your order will only move forward to the shipping phase after full payment has been successfully authorized and processed.

Once your order is submitted, we perform a verification step to ensure that the payment method contains sufficient funds. Upon successful authorization, your card will be charged, reserving the selected items for you. When your package is dispatched, you will receive an email containing shipment details and a tracking number to complete the transaction process.

Because each item is made-to-order and tailored to your specific selections, production will only commence once payment has been confirmed.

To complete your purchase, simply click the “Proceed to Checkout” or “PayPal Checkout” button. You will be redirected to a highly secure payment gateway, where you can finalize the transaction using your credit card or PayPal account. All transactions are securely processed by PayPal, and your payment will appear on your billing statement under the PayPal name.

Should a refund be approved, the credited amount will be returned to your original payment method—whether that is a PayPal account or a credit/debit card.

Rest assured, shopjoylum.com does not store, access, or retain your credit card information at any point. Furthermore, we do not sell or share any financial data with third parties.

If you require support with an order, have questions about a transaction, or wish to request an exchange, please be sure to include your order number and reach out to us at:

HIDDEN TALENT HQ LLC
1324 College Ave, Bronx, NY 10456, United States
[email protected]